At BWS, we are committed to providing you with the most professional, dependable and efficient water treatment systems available. Part of that commitment is to back up our products with the highest level of support that reflects the exceptional quality of our products. We’re not just committed to Making Water Better, we’re committed to Making Your Water Better!

Water Testing

Download the BWS Water Testing Form and instructions on how to submit your sample for testing.

Contact BWS Support

Send us an email or call us: 866-405-1431 with any issue or question you have regarding a BWS product.

CONTACT US

Online Warranty Registration

Register your BWS product for warranty coverage and check Warranty Information on your BWS Product.

WARRANTY REGISTRATION

Frequently Asked Questions

Answers to our most popular questions about BWS products or support can be found here.

FAQs

BWS User Guides

Visit our Resources section to find the Guide or Owner’s Manual for your unit. You can also find other helpful information and videos.

RESOURCES

Locate a local BWS Dealer

Interested in a BWS product for your home? Contact us for a recommended BWS dealer in your area!

Contact Us

BWS Product Literature & More

BWS Product Brochures, Spec Sheets & Product Video Tutorials and more.

RESOURCES

RMA Request for BWS Dealers

Download an RMA (Return merchandise authorization) Request Form and Instructions on the BWS RMA process.

BWS RMA FORM